Help center / Guide 09

your website &online store

A public site for your customers, built from the data you already keep.

Your site's address

Every workspace gets a public website at https://simbako.onlypabs.com/w/your-company. The last part is your workspace's short name, created from your company name at sign-up. Each feature below adds pages to it automatically when its app is switched on, and removes them when the app is off. If your trial or subscription lapses, the public site goes offline until it's active again.

Pages (Site Builder)

  1. Site Builder → New page: title, address and search description.
  2. Add blocks (hero, text, features and others) with headings, text and an optional button.
  3. Tick Published and Show in menu. One page can be the home page.

Text appears exactly as typed (no HTML), so a page can never be broken or hijacked by pasted code. Buttons link to a page on your site (starting with /) or a secure https:// address.

Online store

  1. In Inventory, open a product, tick Published in the online store and add a website description.
  2. Customers browse /shop, add items to the cart and place an order with their name and email.
  3. The order arrives in Online Store → Orders and in Sales as a quotation. The store doesn't take card payments: you confirm availability and send payment instructions yourself, and the customer is told so when they order.

Events

Create an event with date, place and capacity in Events. Visitors register on /events; you see registrations and check people in at the door. Registrations can trigger automations and webhooks.

Blog

Write posts in Blog. Published posts appear on /blog, newest first.

Careers

Published job openings from Recruitment appear on /careers. Candidates apply with a CV (PDF, up to 5 MB), which lands in Recruitment → Applicants.

Bookings

In Bookings, create appointment types (for example a 30-minute consultation) with the days and hours you're available. Customers pick a free slot at /book/…, and can cancel through a private link sent with their confirmation.

Surveys

Build a survey in Surveys, publish it, and share its /survey/… link. See answers and charts under Results.

Support form and tickets

Customers can open a ticket at /support. They get a private, tamper-proof link to follow the conversation and reply; your team answers in Helpdesk.

Live chat

With Live Chat on, a chat bubble appears on your website. Conversations show up in Live Chat for your agents to answer and close.

Learning and community

  • Learning: build courses from lessons; employees mark lessons complete as they go.
  • Community Forum: questions and answers with voting and accepted answers.